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One mailbox handles orders, lot documentation, carriage and claims. Everything is answered in writing, so there is a record on both sides.

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We reply to this address only. Use the address on the order where the message concerns an order.

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Support details

Support mailbox: support@elitistpeptides.com
Hours: Monday to Friday, 9:00 a.m. to 5:00 p.m. Eastern Time, excluding public holidays.
First response target: One business day.
Claim window: 7 days from carrier-recorded delivery
Cancellation window: Any time before the shipping label is generated

Written support is available at support@elitistpeptides.com. Hours: Monday to Friday, 9:00 a.m. to 5:00 p.m. Eastern Time, excluding public holidays. First-response target: One business day.

Answers you may already have

No medical advice. Nothing on this website is medical, veterinary, pharmaceutical, or professional advice, and no content here describes a use, benefit, or outcome in a human or an animal. Elitist Peptides does not supply dosing, reconstitution, administration, or research-protocol guidance. If you contact us for that information you will receive a written refusal and no guidance.